The Most Unbelievable Secrets Behind Richard Smith’s success as the CEO of Securus Technologies Inc.

Richard Smith is the current CEO of Securus Technologies company, a criminal control company based in Dallas, Texas. Through the use of modern technology, Richard Smith’s company is currently the most efficient company that serves the highest number of inmates, operation centers as well as the number of years of experience. The activities of this international organization have been made easier by the current CEO, Mr. Smith who has highly specialized skills not only on business management but also on the relevant technology that due to his engineering background. Today Smith stands out to be among the best and highly rated CEO across the globe.

Securus Technologies Inc. is a crime prevention company that was founded in 1986 with the aim of utilizing technology in the investigation of criminal cases and provision of justice. Since its foundation, the Texas-based company has opened up its regional offices in Dallas, Carrollton, and Allen in Texas, and Atlanta in Georgia. Through the efforts of the CEO, Rich Smith, Securus Technologies Inc. provides effectively both criminal and civil justice that promotes public safety, criminal correction and investigations, and inmate-on-inmate crime and relations. The CEO has also propelled the development of this criminal investigations company in almost all the departments. For instance, Smith’s commitment to service delivery comes out through the availability of the customers care support that works around the clock. Similarly, the CEO has ensured that the company reinvests more than $19 million in itself annually, in addition to its service expansion. Currently, Securus runs approximately 3,400 correction facilities in more than 48 states serving more than 1.2 million inmates. Visit Bloomberg to know more about Rick.

The achievements of Richard Smith did not begin in Securuus Technologies Inc.; he has had a series of successful development in any organization where he has worked. For example, his service at Eschelon Telecommunications Company for more than nine years led to the growth and development of various departments. Rich Smith Securus served as not only the Chief Financial Officer from October 1998 to March 2003 but also the Chief Operational Officer in the same period before he finally became the CEO of the same company. Before his experience in Eschelon, he served in the different position in the Global Crossing between 1972 and 1998. He promoted the development of the company as the vice president of the Financial Manager and Controller. Read more on Wikipedia.Org

Richard Smith’s sound education background has been the foundation for his success as the manager of Securus Technologies Company. He started his career in technology at the States University of New York where he received his first degree in science (Engineering). He advanced his skills as an engineer with an Associate Degree (Engineering) from Rochester Institute of Technology in addition to the Master’s Degree in Business Administration from the same college.


Securus Technologies Changing How Prison Violence is Addressed

If you had to work inside the prison I am employed, most would not last the day. The crowded conditions in our facility mean that inmates are right up and close to every officer working today. If we have to patrol the yard, the inmates have us severely outnumbered and we could be in significant danger if they rallied together against us. When inmates attack rival gang member with weapons, me and my fellow officers must get in that mix and that is where the chance for an officer to get hurt occurs.


Employing more officers is not something the budget could sustain, so officers are given ways to deal with violence that does seem to be having a huge positive impact on the facility as a whole. Case in point, we reached out to Securus Technologies to bring in their telephone call monitoring system to replace the unit we have been using for decades. Right out of the gate we realized this was going to change things quickly because officers are no longer required to sit in that call center and listen to the inmates, it all runs by way of software now.



Securus Technologies has already improved the conditions in well over 2,000 jails in this country, and now our facility was about to experience a transformation. Within hours of the telephone monitoring system in place and running, we were getting alerts to all sorts of issues. Now we get a jump on trouble like when an inmate is taking about how he uses drugs in his cell, how he has a weapon at the ready for a rival gang fight, or when he is begging family to sneak in some medication through our visitor center. The facility has had less violent incidents and everyone is safer as a result now too.


Securus Technologies Reasons It Scores High Marks from its Customers

Any company, irrespective of the industry they are in, had to ensure that their customers are well taken care of. When the company solves queries and problems of their clients quickly, they tend to think highly of their services. The prison industry is no different, and people using prison technology expects high customer service as well. One of the top companies in the industry that has left its competition behind is Securus technologies.

Securus technologies provide a broad range of technology services to prisons, correctional facilities and the families of the prisoners. Being in the industry for many decades, the company had made a massive investment in researching and developing new products that would not just make the prisons safe, but also allow the rehabilitation of the prisoners. One of the unique services that they introduced a few months back was their video visitation services. It let the families and friends talk to their loved ones inside the prison without having to be present in prison physically. It was also useful for the prison officials who had one less thing to worry about and had less work to do.

When my daughter was sent to prison for a minor crime for a few months, I was worried about her. Since she was placed in a prison that was far from the city, I thought I would not be able to see a lot of her. But, things changed when I came to know of the video visitation services offered by Securus Technologies. I was briefed about the way to use it, and the customer service department was accommodating of the numerous questions I asked them. Being a novice to technology, I was surprised as to how the technology was so easy to use. I was happy that I could talk to my daughter quite a few times in a week and support her.

Catching a Wanted Fugitive Using Securus Technologies

I work on the fugitive task force in a very dangerous part of the country, and at any given notice I can be sent to work on a new case that warrants attention. Recently we were on the hunt for a very dangerous criminal who was only out of the jail for a couple hours and managed to slip through the perimeter that was set up to catch him.


Once the fugitive gets past the perimeter, everyone is in danger because the suspect will do whatever it takes to get a car, money, food, clothes, and drugs. If they can find a weapon, then things get even more dangerous for everyone. I immediately raced to the location and we did surveillance on his family with no leads. We knew that if he was able to stay hidden for a few days, he would be out of the country and gone in the blink of an eye.


The jail from which the suspect escaped had recently installed the Securus Technologies inmate call system, and this was going to break the case wide open for us. There were inmates in the jail not only talking about the escape to each other, they were relaying messages to those on the outside helping this fugitive out. These inmates think talking in code could keep their conversations on the down low, but the LBS software alerted us to chatter about who was helping the fugitive and where he was heading.


We arrived at the location without making a scene, and laid low and waited. It wasn’t four hours later, the suspect rolled into the location with a female friend, and walked right into our trap. Had it not been for the incredible covert alert feature on the Securus Technologies system, this suspect was a day away from being out of the country.


Number One in Information Technology

Recently through media sources online there has been information given through GTL networks that Securus Technologies, the leading producer of information technology is currently facing issues with patent laws on a multitude of their products. GTL has produced information the form of multiple spreadsheets represents information on patent expiration on 30 or so products that Securus has produced over the past five years. This information was released a few months ago, and has met with scrutiny among members of the information technology industry. Since then, Securus personnel, alongside allies within third-party corporations have discovered that these accusations are baseless and are not accurate information. Securus Technologies still retains their patents on their products, which is good news for their 1.5 million customers.


Securus Technologies is a technology company based out of Dallas Texas, and focusing their attention mainly on incarcerated individuals currently serving time for past mistakes within the United States penal system. Incarcerated individuals, like other American citizens, have loved ones and family members living outside of the prison. They wish to remain in communication with these important people and so security provides to them applications and services to meet those needs. One popular product that secures provides is a free online application that offers seamless streaming video conference technology to those that wish to take advantage of it. The service is reliable and is of high quality and besides minimal fees for calling cost is an absolutely free service.